Lagos
Job summary
We are looking to hire a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Min Qualification: OND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time – Rotating Schedule Applicant Location: Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Support users on our sports betting platform.
- Handling customer inquiries
- Resolving betting and payment issues
- Ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Requirements:
- OND / HND / B.Sc. in any discipline
- Minimum of 2 years of experience in customer service (sports betting preferred)
- Familiarity with CRM tools such as Zoho or similar tools
- Good understanding of sports betting fundamentals
- Excellent communication skills
- Willingness to work shifts, weekends, and match days.
- Willing to work in person.
- Can make use of live chat, phone, email, WhatsApp, and social media to respond to customer inquiries
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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